Live Organism Shipping Schedule
At Dart Frog HQ, we prioritize the health and safety of our live organisms during transit. To ensure they arrive at their new homes in optimal condition, we adhere to a strict shipping schedule:
- Regular Shipping Days: Mondays, Tuesdays, and Wednesdays.
- Conditional Shipping Days: Thursdays and Saturdays, based on specific conditions*.
Order Cut-off Time: Please note that orders placed after 12:00 PM EDT on Wednesday will be scheduled for shipment on the following Monday, barring exceptional circumstances.
Need Expedited Shipping?: If you require your items sooner, please reach out to our customer service team for assistance and potential accommodations.
* To inquire about the conditions for Thursday and Saturday shipments, or for any special requests, contact our support team directly.
International Shipping Restriction: We do not ship outside the continental United States.
Live Animal Shipping Coordination
The scheduling of live animal shipments from Dart Frog HQ is carefully planned, taking into account both the weather conditions at the destination and the recipient’s availability to ensure a safe and successful delivery. Instead of filling out a form, we now offer a more personalized approach:
- Customers will be directly contacted by our team either through email or phone call to arrange the delivery details for live animal shipments.
Flat Rate Overnight Delivery
- We provide a flat rate shipping service for all live animal orders, utilizing reliable overnight carriers to guarantee that your new companions arrive promptly and in excellent health.
Need Assistance?
- For any inquiries or to initiate the scheduling process, please reach out to our Customer Service team. We are here to support you every step of the way.